SOC 2 Privacy

Getting large organizations to work with you requires trust – trust that you have the controls, processes, procedures, and other best practices in place to ensure that you are committed to safeguarding the data of your clients and their customers. A SOC 2 report signals to your clients that you are well-equipped to earn their trust.

The SOC 2 audits are centered around five trust service criteria (TSC) – security, availability, processing integrity, confidentiality, and privacy. The principle of privacy is one of the most complex of the five principles, but ultimately needs to be addressed by service providers if they deal with their client’s end users and gather their data. The American Institute of Certified Public Accountants’ (AICPA) defines the trust criteria of privacy as the collection, use, retention, disclosure, and disposal of personal information in conformity with the commitments in the entity’s privacy notice.

The SOC 2 requirements around the criteria of privacy are broken out into the following categories.

  • Management – ensure management buy-in to enforce data privacy and protection policies, and also take accountability for any mishaps that occur on account of a lack or deficiency of controls
  • Notice – draft privacy disclosures and notices that outlines the organization’s privacy processes and procedures, and identify the purposes for which personal data is collected, utilized, retained, and disclosed
  • Choice and Consent – outline the choices available to the individual and acquire implicit or explicit consent regarding the collection, utilization, and disclosure of personal information
  • Collection — gather personal information only for the defined, specific, and legitimate purposes as identified in the notice
  • Use, Retention and Disposal — use personal data only for the purposes defined in the notice, and retain it only until the stated purpose has been fulfilled following which the personal data is appropriately disposed
  • Access – provide data subjects access to their complete personal data held on company record
  • Disclosure to Third-Parties – disclose personal data to third parties only for the purposes stated in the privacy notice and with the consent of the data subjects
  • Security for Privacy – establish cybersecurity controls to harden the system against data breaches; design information access policies to create least privilege roles to limit the damage in the event of a breach
  • Quality – maintain accurate and relevant personal information
  • Monitoring and Enforcement – monitor compliance with privacy policies and procedures to identify and resolve any lapses

At GRM Technologies, our experts will guide you through each requirement to ensure that you achieve compliance and attain the SOC 2 Privacy report to convey to your customers and the marketplace that you are fit-for-purpose and willing to go to any lengths to protect and preserve your client’s data.

Our team will also carry out extensive trainings and internal audits to set you up for success. We believe compliance is a continuous process and with GRM Technologies by your side, you can be rest assured that we will help you achieve and maintain your SOC compliance, and establish the necessary cybersecurity controls to preserve the confidentiality, integrity, and availability of the personal data that you collect.

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At GRM Technologies, our professionals offer the best customized solutions to keep your information safe and secure. Your project is not just another job for us. It is a commitment. For us our customers are priceless and we respect them and try our best to come up to their expectations.

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