From legal to technology to sales and marketing, GDPR has an impact on several functions of an organization. It requires a rewiring on how organizations conduct their business so that they demonstrate compliance with the data processing principles requirements of GDPR, which relate to the following: Personal data must be 1) processed lawfully, fairly, and in a transparent manner; 2) collected for specified, explicit, and legitimate purposes; 3) relevant and limited to what is necessary; 4) accurate and kept up-to-date; 5) retained for only as long as necessary; and 6) processed in a manner that ensures confidentiality and integrity.

At GRM Technologies, our data privacy and cybersecurity experts will conduct a GDPR readiness assessment to understand your current levels of compliance and create a baseline for privacy that is tailored to your organization’s business characteristics and fulfills compliance requirements. We will work with your technology teams to ensure that your products and solutions incorporate the principles of privacy in the design stage of product development so as to maximize the security and integrity of data from the onset. Our team will set up data inventories and data flow maps to visualize the data processing activities within the company. It provides an overview of the types of personal information you collect; the purpose for which you use personal information; the retention period of personal information and the devices on which this information is stored; and the parties with whom the information is shared.

Data security is an important part of GDPR compliance. Data controllers and processors of personal data are required to put in place appropriate and proportionate technical and organizational measures to implement the data protection principles. Our team will conduct a risk-based analysis to determine the cybersecurity risks your organization is exposed to and establish the necessary controls to mitigate the risks. Our cybersecurity solutions are in line with industry standard frameworks such as NIST and ISO 27001.

We will also work with you to draft privacy disclosures that will be updated on a continuous basis. Our team will also review your vendor contracts to ensure that they adhere to GDPR guidelines. We will also conduct training sessions for your staff on how to direct or process customer inquiries about their personal data.

Compliance is a continuous process; our experts keep an eye out on the evolving privacy landscape to create roadmap documents that provide precise guidance on the steps that need to be carried out to strengthen your organization’s controls around data privacy and security.

At GRM, we firmly believe that GDPR compliance is not just a check-in-the-box exercise or about increased obligations. It is about getting the basics right and cultivating a culture where respect for customer’s data and privacy serves as a driver to build great products and services that increase customer satisfaction and retention.